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NlyteWalgreensCaseStudy1.12.18

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C A S E S T U DY CASE STUDY 01 COMPANY NAME: Walgreens HEADQUARTERS: Deerfield, Illinois, USA INDUSTRY: Health and Well Being Retail PRODUCTS AND SERVICES: Global Pharmaceutical Wholesale and Distribution NET SALES: 103.4 billion (2015) EMPLOYEES: 370,000 WEBSITE: walgreens.com DATA CENTER ENVIRONMENT Walgreens, the largest drug retail chain with locations in 11 countries, boasts 13,100 stores. The size of the main data center is 30,000 square feet with an additional 10,000 square feet of colocation space. The environment is best characterized as "eclectic", with mix of old and new technology and an emphasis on updating to new technology in the last few years. ASSESSING THE CHALLENGES Before Nlyte, Walgreens relied primarily on a homegrown database, stored data in spreadsheets and had trouble obtaining metrics beyond the basics. The homegrown database was mostly used by the operations team and an analyst to locate assets but was difficult to manage, poorly maintained and lacked ownership. Not surprisingly, it became increasingly challenging to collect data on SLAs, on MACs (move, adds and changes) as well as to gather metrics in a timely manner. This health and well-being retail giant had several goals when they turned to Nlyte for help. They wanted to reduce their time to deploy new assets, and improve tracking of both the new pieces of equipment and the ones which were already on the data center floor, as they went through moves and changes. Additionally, they wanted to manage and improve their energy usage for power and cooling, plus collect and analyze data for meeting their SLAs. They needed all of these improvements, with a wide variety of assets of varying ages, without adding time or personnel. THE NLYTE SOLUTION AND EASE OF USE The Walgreens team is using a variety of Nlyte Enterprise features to accomplish their goals: • Data Center Module - to view and manage asset information • Floor Planner - to plan and manage the physical layout of the floors and rooms as well as placement of assets within the data centers • Dashboards and Reporting - to utilize pre-defined dashboards along with the flexibility to create, deploy and maintain user-defined dashboards • Bulk Data Manager - to remove asset data from ad-hoc solutions, and load asset data quickly to where it will be visible and actionable Business requirements have significantly matured in the past two years with the introduction of new Data Center Services, including Hardware as a Service (HaaS) and Data Center Consolidations. Nlyte has served as a center-piece in planning and execution of these new services." Fred Matos Sr. Technical Analyst, Data Center Operations Hardware Support, Walgreens "

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