Case Studies

Nlyte Computacenter Case Study 11.26.17

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C A S E S T U DY CASE STUDY 0 1 COMPANY NAME: Computacenter INDUSTRY: Information Technology including data centre managed services BUSINESS NEEDS: • Integrating the data centres of a newly acquired data centre services company • Planning for and supporting increased business demand for data centre services including cloud initiatives (C3) • Managing effective use and cost of data centre capacity, space, power and cooling • Differentiation in a highly competitive marketplace SOLUTION: Nlyte DCIM suite BUSINESS BENEFITS: • Customers' service tailored to meet individual needs including charging according to exact power usage and carbon footprint measurement • Data centre infrastructure and layout designed for optimum performance and maximum efficiency • Data centre maintenance planned and scheduled immediately instead of requiring a 2 week audit time • Data accuracy driving improved and faster decision making and cutting the risk or errors • Audit time cut from 3 weeks to less than 1 week INTRODUCTION TO COMPUTACENTER Computacenter, with more than 10,000 employees and revenues of over £3 billion, is Europe's leading independent provider of IT infrastructure services. The company advises customers on their IT strategy, implements solutions and manages their technology infrastructures, helping them to remove IT cost, complexity and barriers to change. Computacenter delivers managed hosting services from highly available Tier II to Tier IV data centres in Romford, Manchester, Leeds and Nottingham in the UK and in Frankfurt, Germany. These services cover everything from rack design and cabling, remote management, 24x7 incident/change/access requests and on-site support, detailed asset and power reporting to carbon monitoring and optimisation services. Computacenter launched Computacenter cloud computing (C3) to offer organisations the ability to adopt the cloud, using an optimal blend of onsite and offsite IT delivery models. THE DATA CENTRE CHALLENGE Computacenter first started to think about data centre infrastructure management (DCIM) when the company acquired Digica (a provider of data centre services). Digica focused on providing SAP outsourcing services and had data centres in Warrington, Leeds and Nottingham plus an off shore operation in Cape Town South Africa. Simon Brickett, Head of Data Centre Services at Computacenter was responsible for managing the integration of all of Digica's data centres into the existing Computacentre estate. His challenge was that Digica did not have effective data centre management systems in place so could not tell him centrally what assets or capacity availability they had. It never ceases to surprise me that there are major data centres in operation today that don't have a DCIM tool such as Nlyte." "

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