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Nlyte Sandia National Laboratories1.12.18

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C A S E S T U DY CASE STUDY 01 COMPANY NAME: Sandia National Laboratories HEADQUARTERS: Albuquerque, NM, USA INDUSTRY: Science and engineering for national security PRODUCTS AND SERVICES: US national security REVENUE: $2.9 billion (2015) EMPLOYEES: 10,000+ WEBSITE: DATA CENTER ENVIRONMENT For more than 60 years, Sandia has delivered essential science and technology to resolve the nation's most challenging security issues. As a Federally Funded Research and Development Center (FFRDC), Sandia has the vision "to be the nation's premier science and engineering laboratory for national security and technology innovation." They have 3 data centers with 6,000, 27,000 and 30,000 square feet respectively as well as modeling tools when they began the project. ASSESSING THE CHALLENGES Sandia had been using manual calculations and meter readings combined with field verifications to track data centers. As its scale and complexity grew, Sandia's data centers sought an accurate charge-back model to track customer usages and keep tabs on long-term costs. For several years Dave Martinez, Engineering Program & Project Lead, Infrastructure Computing Services and the rest of the management team wanted a Data Center Infrastructure Management (DCIM) tool to improve the tracking of assets, power, perform trending and predictive analyses and ultimately cut down on both costs and manual labor. Their customers needed more transparency into their particular assets and power usage, and management needed a better cost model for those customers. With several systems in place, Sandia experienced fragmented data and system-specific skill sets across its staff. So Martinez wanted one unified system for the entire staff to use, which would also enable knowledge transfer between employee transitions. To ensure successful adoption, Martinez found it critical to engage his staff and get their buy-in with the DCIM tool. His goal was to "empower the team to be self-sufficient by giving them ownership" of the solution from the onset. Martinez indicated that "If they get too frustrated, they're not going to use the tool." As a result, the key criteria for the chosen DCIM were: • Quick to deploy • Easy to learn and navigate for the Operations Center staff and admins • Capable of showing results in short order to achieve a fast ROI NLYTE GETS EVERYONE AT SANDIA ON THE SAME PAGE From eight potential vendors, Martinez and his team narrowed the choices down to four after product demos and gave the finalists a chance to meet the aforementioned key criteria in Sandia's live environment. Nlyte was the only vendor that "performed the best and fit (Sandia's) needs" to win Sandia's approval. As the tool was deployed, Martinez made sure that his team was involved every step of the way right from installation. The Nlyte team trained Martinez's team from the get-go, a vital step to make them comfortable with the solution and gain the knowledge, skills and independence critical for future success.

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